If you experience issues with your phone, internet, or TV service outside of regular business hours, a Comm1 technician is on call to assist.
AFTER HOURS SERVICE POLICIES
Comm1 provides after-hours support to assist customers with service-related issues outside of regular business hours.
After-Hours Support Numbers:
What to Expect
The on-call technician will first attempt to troubleshoot the issue over the phone.
For managed Wi-Fi customers, the technician may remotely access your system to diagnose the issue.
If the issue cannot be resolved remotely, a service call may be scheduled or dispatched for the next business day.
After-Hours Service Is Prioritized For
Business customers experiencing a service outage.
Residential customers with loss of essential phone services.